Reading survey results
For board members who want to know what members are saying. You do not need a password: the survey administrator sends you a results link for each survey, and that link opens the results directly.
Opening the results
- Click the results link from the administrator. It looks like yourtake.dallasppa.com/r/… and works on any device.
- The link is the key. Anyone who has it can read the results, so keep it within the board and do not post it in the member newsletter. If it is leaked, the administrator can regenerate it.
- If the link says “not found”, the administrator has regenerated or disabled it; ask for the current one.
- A survey marked Open is still collecting answers, so the numbers will change until it is Closed.
- A link that looks like yourtake.dallasppa.com/c/… is a combined report: several surveys (a quarter, a year, or a chosen set) merged into one page. It shows the combined satisfaction index, each survey’s index, and every question merged across the surveys that asked it, with a month-by-month trend for rating questions. A report for the current year keeps growing as surveys come in.
Tip: Bookmark the link. It stays valid until the administrator changes it, so you can come back as responses arrive.
The summary tab
Summary & averages shows one card per question. The boxes at the top give the response count and when the first and latest responses arrived.
When the survey has rating questions, the first box is the satisfaction index, a single 0–100 number for the whole survey. Each rating answer is scaled so the lowest score is 0 and the highest is 100, answers are averaged per question, and the questions are averaged equally. Click the small caption under it to see which questions contributed. As a rough guide, 80 and above is strong, 60–79 solid, 40–59 mixed, and below 40 needs attention.
- Rating questions show the average (for example 4.25 out of 5) and a bar for each possible score so you can see whether opinions were split. The caption says what 1 and the top score mean.
- Pick-one questions show a bar per option with the count and percentage of those who answered.
- Pick-all-that-apply questions also show a bar per option; percentages can add up to more than 100% because one member may tick several options.
- Other responses lists what members typed into an “Other” box.
- Text questions list every comment; long lists start with eight and a Show all link.
- Each card notes how many answered and how many skipped. Percentages are based on those who answered.
Tip: With 20 to 50 responses, one person is 2 to 5 percentage points. Treat small gaps between options as a tie and look for the clear leaders.
The individual responses tab
Individual responses shows one member’s full set of answers at a time, newest first. Use the arrows to step through. It is the best way to read a comment alongside the ratings the same person gave.
Responses are anonymous by design: there is no name, email, or any way to identify a member.
Printing and sharing
- Print gives a clean copy of the summary for the board packet; use “Save as PDF” in the print dialog to attach it to minutes.
- To share findings with members, quote the figures in the newsletter or attach the printed summary rather than forwarding the link.
- Spreadsheet export (Download CSV) is available to the administrator after signing in; ask if you need the raw data.
Common questions
- Can I see who said something?
- No. The system never records identity, so there is nothing to look up. If a comment needs follow-up, raise the topic at the next meeting or in the newsletter.
- The response count seems low.
- If the status is Open, members are still answering. The administrator can resend the survey link to members.
- Can I compare this month with last month?
- Open both results links side by side. A built-in trend view is on the wish list.
- I want to edit a survey or delete a test response.
- Those need the board passphrase. Sign in at /board or ask the administrator.